Feature Deep Dive

SMS & Recall Automation Built for Healthcare

Send reminders that actually land. With DND-bypassing medical channels, cost tracking, and smart scheduling, Prodoq handles communications so your staff can focus on patients.

Direct DND Bypass Routing

Nigerian network providers restrict messages through corporate filters (DND). Prodoq's SMS gateway bypasses these filters for certified clinical notifications, ensuring critical medical recalls are delivered successfully.

Dynamic Smart Placeholders

Customize recall reminders automatically using patient names, clinical doctor profiles, specific appointment types, and branch locations. Maintain a personalized, human patient experience.

Clinical Eye Health Tips

Leverage automated health tips (e.g., eye strain relief, glaucoma drop reminders) that send on schedules, improving patient engagement and compliance with their doctor's treatment plans.

Delivery & Cost Telemetry

Supervisors can view real-time logs, tracking delivery rate success, cost metrics, failed notifications reasons, and SMS volumes by clinic branch.

Live Reminder TemplateGlaucoma Review SMS

Message Preview:

"Hello Chinedu, this is a reminder from Apex Eye Clinic. Your glaucoma review is due on June 24. Please reply or call +2347065343824 to book your consult. Your vision is our priority."

Status: ✓ Delivered
DND Status: Bypassed